While we try to be available when you most need us, there will be times when we can’t be, as our services are busy.

As of 1st October 2022 the Extended Hours Service ceased to exist. This has been replaced by Enhanced Access which is managed by Ellesmere Port Primary Care Network (PCN) Monday – Thursday and Primary Care Cheshire (PCC) Friday evenings and Saturdays. Please contact your own GP surgery to make appointments during opening hours 8.00 am – 18.30 pm. When surgeries are closed please call NHS 111. If you have an enhanced access appointment you wish to cancel, please call 0151 319 7784.

If you need to see a doctor urgently, please telephone the NHS 111 helpline. Dial 111. All telephone calls to 111 are free from landlines and mobiles. Your medical healthcare need will be handled by NHS 111 and passed to Western Cheshire Out of Hours Service if appropriate. This service is for those with urgent healthcare needs which cannot wait until the GP Practice opens.